Patient Support Page

Here you can find helpful links and information regarding local and national services available to our patients.

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Get U Better – MSK App

Need help with your muscle or joint problems?

NHS Derby MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your muscle, bone, and joint (MSK) injuries and conditions.
No need to wait for an appointment, Instant access to a personalised plan,
Safe and effective.


What is getUBetter?
getUBetter is an app helping you self-manage at home, work, and on the move. It can be accessed on a Smartphone or via the Web. It covers a range of MSK injuries and condition, like back pain and ankle pain, and is
designed to help you recover, understand when and where to seek help, and prevent further injuries.?


Who is getUBetter for?
Anyone over 18, Anyone who’s been advised or chose to self-manage,
Anyone waiting for treatment


What will I get?
A personalised recovery plan, Step-by-step guidance, Exercises based on your condition, Advice to seek help, if needed. Referral to your local healthcare providers, treatments, and services, if needed.


How do I download and use getUBetter?
1. Follow the link to access your local health service

2. With the same email, create an account on the app https://app.getubetter.com/requestaccess/1/2290a7385ed77cc5592dc2153229f082

3. Follow the instructions on the app, get your recovery plan and get better!
Need more help? Get in touch: [email protected]

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Personal Independence Payment (PIP)

Personal Independence Payment (PIP) can help with extra living costs if you have both:

  • a long-term physical or mental health condition or disability
  • difficulty doing certain everyday tasks or getting around because of your condition

You can get PIP even if you’re working, have savings or are getting most other benefits.

Visit the link below for additional information from direct.gov –

https://www.gov.uk/pip

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Your Sexual Health Matters

Access free, discreet & confidential sexual health services direct to your home.

Visit the link below for additional information –

https://www.yoursexualhealthmatters.org.uk/

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Suspect Meningitis – Glass Test

Please see the below video – First Aid Training – St John Ambulance, this will provide information with regards to the glass test for meningitis and the classic symptoms.

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Derby Safe Haven

Derby Safe Haven is a responsive and tailored mental health service for anybody experiencing a mental health crisis/period of mental ill health and is in need of immediate support.

We’re open from 4:30pm – 12:30am, 365 days a year, and open to anybody who is 18 years or above. We are hoping to expand this to 16+ in the near future.

Patients can self refer, please see link to website and resources –

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IF YOU ARE ASKED TO ATTEND VILLAGE SURGERY PLEASE ENSURE THAT YOU ARE WEARING A FACE MASK.