News

  • Flu Campaign 2021/22 – Over 65 Flu Clinics
    Please see the below guidance for attending our over 65 Flu Clinic this weekend. IF YOU HAVE ANY COVID 19 SYMPTOMS PRIOR TO YOUR APPOINTMENT PLEASE DO NOT ATTEND THE SURGERY DURING THIS TIME. PLEASE CONTACT THE SURGERY AND THE RECEPTION TEAM WILL RE-BOOK YOUR APPOINTMENT. Due to COVID – 19 restrictions Village Surgery will […]
  • Systems Down – UPDATE
    Our systems are now back up and running again. Please bare with us as we work through our backlog from this morning. We apologise for any inconvenience caused.Thank you for your patience and understanding. Village Surgery.
  • Supply Disruption of blood collection tubes
    We have been notified by NHS England and Derby Royal Hospital who hold the contract for blood taking services, that there is a significant reduction in availability of the blood collection bottles and therefore they are required to cancel ALL blood clinic appointments from Tuesday 31st August until Friday 17th September 2021. If your blood […]
  • Child Flu – 2 to 3 year old Clinic
    Please be aware that we are currently booking in 2 and 3 year olds to this years flu clinic. The clinic has been scheduled for Wednesday 15th September 2021. Please contact the surgery after 11am Monday to Friday to book an appointment in this clinic. Please ensure that you have read and understood the Flu […]
  • Flu Campaign 2021 /22
    Please see the attached guidance for all Village Surgery patients attending our Flu Campaign this year. Please be aware that currently we are taking bookings for the over 65 clinics on Saturday 25th September & Sunday the 26th September. We will be commencing our flu clinics with strict social distancing guidance to ensure that all […]
  • Bank Holiday Monday – Surgery Closure
    Please be aware that Village Surgery will be closed on Bank Holiday Monday (30/08/2021) During this time if you require URGENT medical assistance or advice please call 111. If you require EMERGENCY medical assistance please call 999. Have a lovely Bank holiday!!
  • Covid Vaccinations
  • 16-17 Year Olds – Covid Vaccines
    16-17 year olds can now book for their covid vaccination, please follow the link below to book: https://www.swiftqueue.co.uk/pre_timescreen.php?id=$2y$10$dxSqW6SvpQ4fXFXsKQfQ4ejUOyXTh7xG5XRB8tqEeOtU01NAk3MnO
  • Respiratory Syncytial Virus
    Please see the attached guidance for parents with regards to Respiratory Syncytial Virus in children, received from joined up care derby. Kind Regards Village Surgery
  • Phone Lines
    We are extremely short staffed due to covid, we are getting through calls a quickly as possible, please bear with us. We apologise if you have a longer wait. Many thanks for your understanding!
  • Data Opt-Out Update
    The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of […]
  • Flu Campaign 2021 / 2022 Update
    Dear Patients, Please be aware that we are in the initial planning stages of this years Flu campaign, we are aware that there has been current media coverage with regards to the COVID Booster programme and if we receive confirmation and details regrading this moving forward we will happily look at integrating this into this […]
  • Covid Restriction 19th July Update:
    During the ongoing COVID 19 pandemic, Village Surgery have strived to ensure that our patients, staff and the general public are kept safe whilst seeking health care, working and liaising with the surgery. In order for us to continue to support our patients, staff and the public moving forward, we kindly ask that you support […]
  • Covid Vacs 1st Dose – Walk in Clinic
    Hi All, Please be aware there will be a pop-up walk-in clinic from 2pm-6pm on Friday 9th July at the University building 1 Friargate – the copper building in Derby City Centre. Please ensure if you are attending that you are wearing face masks and adhering to social distancing requirements. Thank you Village Surgery
  • ‘Super Vaccination Weekend’ across Derby and Derbyshire with more vaccines available for all adults
    Walk-in Covid-19 jabs for all adults will be available on Saturday 26/06/21 and Sunday 27/06/2021 at Derby Arena as part the Super Weekend for vaccinations, where all eligible adults can get their first or second jab. No appointment needed Anyone 18+ Pfizer and AstraZeneca vaccination available 1st and 2nd Doses Clinics running 8:00am to 8:00pm. […]
  • Dr Monteiro – Retiring Statement
    Dear Patients The time has come for me to retire from being a partner at Village Surgery. I am very grateful for all your kindness to me over the years and for all your best wishes to me currently. I am looking forward to starting a new chapter in my life, hopefully seizing much more […]
  • IT Issues – Resolved
    Please be aware that the issues Village Surgery were experiencing on Friday 18/06/2021 have now been resolved and systems are back up and running. Apologies for any inconvenience this caused. Kind Regards Village Surgery
  • IT Systems
    Please be aware that we are currently experiencing technical issues at VIllage Surgery. Unfortunately we are unable to use our computer systems currently and we do not have access to patient records / appointments etc!! If you require urgent medical attention please contact 111 or attend an urgent care facility. thank you for your understanding […]
  • QUEST – Closed Session
    Please be aware that Village Surgery will be closed on Wednesday 16/06/2021 from 1.30pm for staff training. During this times if you require URGENT medical assistance or advice please call 111. If you require EMERGENCY medical assistance please call 999. Kind Regards Village Surgery
  • Unpaid Carer PPE
    Free PPE for unpaid carersIt is important that Infection, Prevention, Control measures continue to be followed. Currently, it is recommended that unpaid carers not living with the person they care for wear PPE when delivering care. These unpaid carers are eligible to receive free COVID-19 PPE through local authorities (LAs) and local resilience forums (LRFs) […]
  • National Opt Out
    We have recieved a number of enquiries at the practice with regards to the National Opt Out that has been discussed and updated on the news over the past week. Please be aware that patients can Opt Out using the following means – NHS App – patients who have the app can do so using […]
  • Bank Holiday Monday
    Please be aware that Village Surgery will be closed on Bank Holiday Monday (31/05/2021) During this times if you require URGENT medical assistance or advice please call 111. If you require EMERGENCY medical assistance please call 999.Have a lovely Bank holiday!!
  • Surgery Closure – QUEST Training Session
    Please be aware that Village Surgery will be closed from 1:30pm on Wednesday 19th May 2021, for staff training. If you require urgent support please contact 111, if your request is an emergency/life threatening call 999. Kind Regards Village Surgery
  • NHS App – Covid Vaccine Passports
    From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:  the NHS App which you can download from app stores  the NHS website (from 17 May 2021) It may take more […]
  • NHS App – Covid 19 Vaccination Status
    Please do not contact Village Surgery reception with regards to the NHS App, the link below explains the requirements and information regarding this. Demonstrating your COVID-19 vaccination status when travelling abroad – GOV.UK (www.gov.uk) Many Thanks Village Surgery
  • May Bank Holiday – Closure
    Please be aware that Village Surgery will be closed on Bank Holiday Monday (03/05/2021) During this times if you require URGENT medical assistance or advice please call 111. If you require EMERGENCY medical assistance please call 999.Have a lovely Bank holiday!!
  • Medicines Order Line (MOLs)
    To request your medication please contact the Medicines Order Line on 0115 855 0260. There opening times are: Monday to Friday 8am – 4pmClosed weekends and bank holidays. If you are unable to ring the Medicines Order Line please click on the link and follow the instructions, MOL’s will then contact you directly at their […]
  • COVID-19 – Vaccination Information
    Please see our social media page for information videos with regards to the COVID 19 vaccinations. https://www.facebook.com/VillageSurgeryDerby HOW IT WORKS SIDE EFFECTS DEVELOPMENT TESTED Regards Village Surgery #COVID19 #VACCINATION
  • Community Pharmacist Consultation Service
    What is the service? From April 2021, when you call the practice, you will be asked about your symptoms. If they indicate that you can best be helped by a pharmacist, you will be offered a same day consultation with a community pharmacist at Village Pharmacy. Community pharmacists have already successfully seen thousands of patients […]
  • TELEPHONE ISSUES RESOLVED 14.4.21
    EDIT: Please be aware that our telephone system is now working again and we are currently not experiencing any further issues. Thank you, Village Surgery.
  • Covid 19 – Fact Leaflet
  • Easter Opening Times 2021
  • COVID 19 – Vaccination Update
  • Ordering Medication Over Easter
    To order medication please contact the Medicine Order Line on 0115 855 0260. The Medicine Order Line will be closed over Easter on the following days: Friday 2nd of April and Monday 5th of April. The Medicine Order Line will be accepting requests for medication up to one week early, if they are due over […]
  • COVID – 19 Q&A Update
    Social media If you don’t already, we recommend you follow the CCG twitter feed and Facebook page, which often provide messages which you can re-tweet and share to help you in communicating these issues to patients. You can also borrow lines from those and create your own messages, as these often carry greater weight when […]
  • C-19 Vaccination Update
  • Closed Session – Tuesday 22nd February 2021
    Please be aware that Village Surgery will be closed from 1:30pm on Tuesday 22nd February 2021, to assist with staffing at the Derby Arena COVID Vaccination site. If you require urgent support please contact 111, if your request is an emergency/life threatening call 999. Kind Regards Village Surgery
  • Communication Issues – Resolved
    Please be aware that the IT issues we have been experiencing have now been resolved. Thank you for your patience and understanding Village Surgery
  • Communication Issues
    Please be aware that we are currently experiencing IT issues at Village Surgery we believe this is a national issue and we are in communications with our IT department to try and get this matter resolves as quickly as possible. Thanks you for your understanding Village Surgery
  • COVID-19 Vaccination Booking Update
    Please be aware Village Surgery is working very hard to ensure that we are booking in as many patients as possible for COVID vaccinations. We are working alongside government & NHS England guidelines with regards to who can be booked in to the Derby Arena HUB. We are currently booking patients over the age of […]
  • Derby Arena – Update
    Hello All, we hope you are all keeping safe. We are aware that due to the current heavy snow in Derby that some patients who were scheduled to have their vaccination at the arena yesterday were unable to attend. Staff at the vaccination site were trying to contact patients where possible to reschedule appointments but […]
  • When will I get my Covid-19 vaccination?
    We are receiving increased calls from patients asking this question, please follow the link to see when you will be called. Please do not contact the Practice, we WILL contact you to arrange an appointment when it is your turn. https://joinedupcarederbyshire.co.uk/application/files/7916/1063/1327/When_will_I_get_my_COVID-19_vaccine_-_13.01.20.pdf
  • PCN Vaccination programme update
    For progress on our COVID-19 Vaccination programme regarding priority groups, advice and guidance – Please visit – http://joinedupcarederbyshire.co.uk/public-info-covid-19/covid-19-vaccine Receive the latest updates and messages on social media – www.twitter.com/JoinedUpCare www.facebook.com/joinedupcarederbyshire Kind Regards Village Surgery
  • Merry Christmas & a Happy 2021
    Village Surgery would like to wish everyone a very Merry Christmas and a Happy New Year. Lets hope that 2021 is a better year for us all, stay save and Happy Kind Regards Village Surgery
  • Christmas Opening Hours
    Should you require urgent medical attention whilst the Surgery is closed, please call 111 or if you have a life threatening emergency call 999.
  • Covid Vaccine
    We have had a number of patients asking for the GP to assess whether it is safe for them to have the covid vaccine. Please be advised that all vaccination HUBs will have their own guidelines and exclusions to follow. Village Surgery GPs will not be able to offer advice on this and will not […]
  • Medicine Order Line
    We are experiencing a high number of calls recently with regards to MOL’s and patients being unable to get through. Please be aware that the lines are very busy currently, we have been given a link by MOL’s to share with our patients. Please click on the link and follow the instructions, MOL’s will then […]
  • COVID-19 Vaccination Update
    Please do not contact the surgery for advise regarding the Covid vaccination as we have not as yet been given any further guidance. Please visit the below link for advice and information – www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk/whos-at-higher-risk-from-coronavirus/ Kind Regards Village Surgery
  • Flu Clinic 6th December 2020
    Please be aware that we are scheduling our next Flu clinic on Sunday 6th December 2020. We are booking At risk and patients 50 – 64y. If you have received contact from our team and wish to book into this clinic please contact our team on 01332 414944 we currently still have availability. Kind Regards […]
  • Flu Campaign 2020/21
    We have received update from Public Health England that from December 1st 2020 we can start vaccinating our 50y – 64y cohort for influenza. We have scheduled a clinic on Sunday 6th December 2020. Please contact the surgery on 01332 414 944 after 11:00am Monday to Friday and speak to a receptionist to book into […]
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    Please do not enter the surgery if you or someone in your household have tested positive for Corona Virus OR are awaiting the result of a Corona Virus Test. Government Guidelines state that you should isolate during this period. Thank you for your continued support during this time.
  • Covid-19 Testing Site
    Please be aware that a COVID Testing Site has been set up on Browning Street down the road from Village Surgery. Please do not come into the Practice or use the car park if you are attending the COVID Testing site. Village Surgery is still a Green sight. Kind Regards Village Surgery
  • COVID – 19 Update
    Please see the attached letter from Public Health England regarding Derbyshire now being in a Tier 2 High Alert System. ***We are awaiting additional guidance after the announcement on Saturdays that England will be going into a full 4 week lock down.*** Additionally all patients will receive the below SMS message. If you do not […]
  • Home BP Recording
    Please download the attached questionnaire with regards to your most recent BP readings. Forms can be returned to Village Surgery via email at [email protected] Alternatively this can be posted back to us. ***C-19 Update – Please do not return the document by coming into the surgery during the current pandemic*** Kind Regards Village Surgery
  • Flu Campaign 2020/21
    Please be advised that we are now booking patients into additional flu clinics – Over 65 cohort – Wednesday 11th November 2020 At Risk cohort – Wednesday 18th November 2020 Please contact the surgery on 01332 414 944 from 11:00am Monday – Friday to book a slot. Kind Regards Village Surgery
  • Patient – AT RISK Flu Clinic
    We are gearing up for our at risk patient flu clinic on Sunday 25th Oct 2020. If you have not yet secured your appointment please contact the surgery on 01332 414 944 and book into this clinic. Alternatively we have an additional clinic scheduled if you are unable to attend our main flu clinic. Many […]
  • COVID – 19 Update
    Please see the attached update with regards to current known symptoms of COVID 19 and the comparison to Flu / Common Cold / etc
  • Over 65 Flu Clinic
    Thank you for all that attended our over 65 Flu Clinic this weekend, really great feedback from all of our patients. The Village Surgery team have worked very hard to ensure this runs as smoothly as possible. #StaySafe #fluseason #nhsheroes Please follow us on Face book – @VillageSurgeryDerby & Twitter @VillageSurgery1 and share your reviews […]
  • Public Health England Update
  • At Risk Flu Clinic 2020
    Our At Risk Flu Clinic 2020 for under 65 year olds is being brought forward as we will now be receiving the appropriate flu vaccines earlier than we originally expected. We will be contacting patients over the coming working days to move appointments currently booked for the 21st and 22nd of November to the 25th […]
  • C-19 Testing Information
    Supply for COVID-19 tests is not currently meeting demand.  There are things you can do to help: Only book a test if you or someone you care for has specific symptoms of COVID-19 To book a test(s) please go to https://www.gov.uk/coronavirus or phone 119 DO NOT phone NHS 111, your GP surgery or visit your […]
  • COVID-19 – Update
    Village Surgery have created this short video to provide our patients with an insight into our work and the fight against the COVID-19 pandemic Thank you to all our patients for your continual support VS https://www.youtube.com/watch?v=ifUai6OVNu4
  • COVID – 19 Update
    Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Village Surgery is open and if you feel you need to see your GP or Nurse, please ring us on 01332 414 944 or visit […]
  • Flu Campaign 2020/21
    We are now booking appointments for this seasons Flu at Village Surgery. Can all patients please be aware that the reception team are only taking bookings after 11.00am Monday to Friday, this is to ensure that the phone lines are available to patients that require on the day appointments as a priority. Thank you Village […]
  • C-19 Update
    In the interest of recent government updates can we please remind all patients not to attend Village surgery unless invited to do so. Clinicians are consulting via telephone and video prior to any Face to Face contact. If you are asked to attend the surgery please ensure you wear a face mask/covering. Kind Regards Village […]
  • Flu Vaccinations 2020/21
    Please see the following leaflet from PHE with regards to child vaccinations.
  • Flu Campaign 2020/21 – FAQ’s
    Why do patients have to wait till October / November for vaccination to be administered? Village Surgery requested the vaccinations in March 2020 and unfortunately due to the worldwide pandemic delivery of the vaccinations to site have been delayed slightly, this is a national issue and we are receiving the vaccinations at the earliest opportunity. […]
  • Flu Campaign 2020/21
    Please see the below document regarding Village Surgeries scheduling and guidance for this years Flu Campaign. Please ensure that all patient are aware of the information with regards to booking and attending any of scheduled clinics. If patients are looking to book an appointment at any of the mentioned clinics please contact the surgery after […]
  • Flu Campaign 2020/21
    Please be aware Village Surgery are finishing its plans for this years Flu Campaign 2020/21. We will be putting up our final schedule and guidance from W/C 14/09/2020, this will have all the information our patients will require for this coming season, including eligibility, appointment availability and C-19 guidance. Many thanks Village Surgery
  • Village Surgery – within Village Community Medical Center
    Informative Notice – Village Surgery rents 43% of the Village Community Medical Center building. We are one of many NHS providers that rent space within this building and therefore we would like to acknowledge this on our website. Village Pharmacy, Podiatry, Phlebotomy and the community District Nursing teams to name but a few work within […]
  • Update to C-19 Privacy Notice
    Dear Patients Please see under the GDPR section a revised version has been updated to the COVID-91 Privacy Notice. Thank You
  • Patient Newsletter – Summer 2020
    Please see the newsletter section of the website for our most recent patient newsletter.
  • Guidance for patients requesting exemption letters for face coverings
    The wearing of face coverings in shops becomes compulsory on Friday 24th July. Some patients may be anxious about this announcement and we have seen an increase in requests for ‘exemption certificates’. Village Surgery are not in a position to provide individual risk assessments or letters for patients who feel they should be exempt from […]
  • Government Update on Shielding Patients
    The latest scientific evidence shows that the prevalence of disease across all English regions has continued to decline. If this trend continues as we expect it to, the Government will further relax its shielding advice in two stages on 6 July and 1 August. you may, if you wish, meet in a group of up […]
  • Face Masks
    In light of Government guidance, all patients will be required to provide and wear their own face covering when attending appointments at Village Surgery. Patients are still not to enter the building unless they have been asked to do so. We thank you for your continued support.
  • Visiting your GP during the Covid-19 Pandemic
  • Closed Surgery
    Reminder: The Surgery will be closed from 13:30 today, if you require urgent support please contact 111, if your request is an emergency/life threatening call 999. Many thanks. Village Surgery
  • COVID – 19 Update
    TRACK & TRACE – Please see the following link for Public Health England’s advertisement with regards to Track & Trace. https://coronavirusresources.phe.gov.uk/Test-and-Trace/resources/TV-Advertisement-T-T/
  • Covid-19 Antibody Test
    We have had a number of phone calls from patients asking about Covid-19 antibody tests. At this moment we are unsure how these can be accessed. Today NHS England have advised that we should receive further guidance on how patients can be tested by the end of this week. Once we have this information, this […]
  • Facebook Page
  • Public Health England Alert
    We have received an alert today from PHE that a possible scam is circulating. Some patients are being contacted via sms message stating they are from the cervical screening service chasing patients who are overdue their smear. Patients are then advised to call a number – please ensure you do not phone the number and […]
  • Flu Campaign 2020/21
    Please be aware that Village Surgery WILL NOT be sending Influenza invite letters out to our patients this year. Patients are required to contact the surgery during the influenza season September 2020 – March 2021 and book an appointment with our reception team. This will allow us to divert the revenue spent on postage to […]
  • Bank Holiday Monday 25th of May
    Village Surgery will be closed for Bank Holiday Monday 25th of May. Should you require urgent medical attention during these times please call 111 or if you have a life threatening emergency call 999. When We Are Closed: In the case of urgent need when the practice is closed you can call the (non-emergency) number […]
  • May Bank Holiday Changes
    Please be aware Village Surgery will now be CLOSED on bank holiday Monday 25th May. Patients can access support through 111, Derby Walk-in Centre or 999 for life-threatening emergencies.
  • Covid-19 Privacy Notice
    We have reviewed and added the C-19 Privacy Notice Version 1.1 to our website for patients under the Data Protection page.
  • Trent PTS Update
    We have received confirmation today that Trent PTS is now accepting new self referrals. This was placed on hold for sometime due to the C-19 Pandemic. Please visit the website – https://www.trentpts.co.uk/self-referral/ for additional information.
  • UK Goverments Covid-19 Recovery Strategy
  • EPS Prescriptions
    We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 7th May 2020. Electronic prescriptions help save the NHS money. You will receive your prescriptions in the same way as you do now. Read more about EPS on the […]
  • Video Consultation – Patient User Guide
  • Dental Access
    It is important everyone knows HOW to access dental services as dentists will be able to give the required self-help advice over the phone: Access to NHS Dentistry is currently limited during the pandemic as all dentists have been asked to stop all routine “face-to-face” dental care. However, if you need urgent dental care, help […]
  • C-19 Help & Support
  • Village Surgery Recall Process
    Village Surgery have reviewed its processes with regards to patients annual reviews for different ailments (e.g. Asthma / COPD / Diabetes etc) over the last few weeks and have decided that a new policy will be implemented in the management of annual reviews. Patients will be contacted to be reviewed on the month of their […]
  • Minor Eye Conditions Temporary response – Information for patients
    To assist with the current pressures faced as a result of COVID-19 in GP practices and hospitals, NHS Derby and Derbyshire CCG has put in place a service that enables patients with eye problems to be reviewed by an Optician. From the information you have provided to your GP Practice, you have been advised to […]
  • Medicines Order Line (MOLs)
    Due to the demand on the service the medicines order line have introduced a new way of ordering, please see information from MOLs below: You may also be aware that to save patients waiting in a phone queue we have introduced a call back system where patients can email a request for a call back from […]
  • ***NHS Volunteers Scheme***
    NHS England have announced that the scheme will soon be open for self-referrals. In the meantime, shielded patients can ask volunteers for short-term help by calling 0808 196 3646 between 8am – 8pm.
  • Bank Holiday Opening
    Please be aware Village Surgery will be open as usual during the scheduled May 2020 bank holidays (Friday 8th & Monday 25th May) We are continuing to support all of our patients during this difficult time #staysafe #supporttheNHS
  • Trent PTS update
  • Booking in to Blood Clinics
    Across the whole of Derbyshire blood clinics are no longer walk in. Everyone attending blood clinics must make an appointment online through the following link: https://www.uhdb.nhs.uk/service-phlebotomy-blood-tests You will need to register through this link and will then be able to book an appointment.
  • Mental health support line
    Out-of-hours mental health support is now available to Derbyshire residents of all ages through a new mental health support line. Call 0300 790 0596 between the hours of 9am and midnight, seven days a week. Who is the support line for? The mental health support line is for Derbyshire people of all ages who are […]
  • Derby COVID Community Response Hub
    Alongside partners, Derby City Council has been coordinating the Derby COVID Community Response Hub, to help our most vulnerable residents through the coronavirus pandemic. To access support, or to volunteer to help, call our friendly Derby Direct advisors on 01332 640000. A number of people have asked who can access support, and what the hub […]

IF YOU ARE ASKED TO ATTEND VILLAGE SURGERY PLEASE ENSURE THAT YOU ARE WEARING A FACE MASK.