News

  • Measles
    Measles cases are increasing in England. If you or your child have not had the full course of measles, mumps and rubella (MMR) vaccinations please contact the surgery to confirm your records and book an appointment. You need two doses for the best protection against measles, mumps and rubella. These serious illnesses spread easily between… Read more: Measles
  • Derby Safe Haven
    Dear Patients, Please be aware that we have added a new post to our patient support page, this is a service available in Derby for patients over 18 with mental health concerns. See post for further details Thank you Village Surgery
  • Merry Christmas
    Dear All, We would like to wish all of our patients a very merry Christmas and a happy new year. Thank you as always for your continual support From all at Village Surgery
  • Requests for Antibiotics
    Dear patients, We are receiving a large number of requests via online prescription requesting for a continuation or repeat issue of antibiotics. Please be aware that this is not something that can be reissued without a review by a clinician. Please contact the surgery to request a follow up review if you still require additional… Read more: Requests for Antibiotics
  • Weather Update
    Dear All, If you are travelling to the surgery or locally today please take care and check the travel updates online as we have been made aware of several local disruptions including fallen trees. Keep Safe Village
  • Accessing NHS Services over the Christmas and New Year period
    Accessing NHS services over the Christmas and New Year period The NHS is here to help you over the Christmas and New Year period – so make sure you know your services to get the care you need. GP practices will generally be closed on the bank holidays, so will not be making appointments for… Read more: Accessing NHS Services over the Christmas and New Year period
  • Pharmacy Opening Times during holidays
    Christmas Day Monday 25th December 2023 Boxing Day Tuesday 26th December 2023 New Years Day 1st January 2024
  • Staff Sickness
    Due to staff sickness we are only able to see absolute emergencies today. Thank you for your understanding.
  • Perinatal Outreach Team
  • Family Hubs Spring Guide Jan-Mar 24
  • Think Which Service
    For support or medical assistance, our local health and care professionals are ready and waiting to provide you with the right help, at the right time, in the right place. All you need to know is which service best suits your needs. A guide to help you ‘think which service’ is right for you.
  • UTI Prevention & Awareness
  • MOL phone line closure between 11am-12.30pm on Friday 17th November
    Dear Patients, Please be aware that the Medicines Order Line will be closed between 11am – 12.30pm on Friday 17th November 2023. Please avoid calling at this time and in the meantime feel free to make use of the online order form found at https://www.derbyshiremol.nhs.uk/derby-patient-facing/singlepass/medicine-order-line or alternatively call after these times. Thank you
  • Access to full prospective medical records – Online
    Dear Patients Please be aware that following proposed changes to the 2023/24 GP Contract agreed in April 2023, Patients are able to access their full online prospective medical records and health information (unless they have individually decided to opt-out or any exceptions apply) from the 1st November 2023 via their SystmOnline profile or the NHS App.… Read more: Access to full prospective medical records – Online
  • Amber Weather Warning Update
    Please be aware and extra allow time to get to your appointments today as there may be issues getting to the practice due to flooding becoming severe in areas of Derby and expect disruptions to road networks and general access points . For latest information please see the following: https://www.derby.gov.uk/news/2023/october/weather-warnings-latest-updates/
  • Family HUB Derby What’s on Nov-Dec
    What’s On Guide Nov-Dec https://www.villagesurgeryderby.co.uk/files/2023/10/Nov-Dec-guide-for-Family-Hubs-and-Childrens-Centres-email-friendly-version.pdf
  • Importance of MMR
  • Team Up Derby City
    We work closely with Derby City Council (DCC) and Derbyshire Community Health Services (DCHS) are we are aware they are proposing to enter a new partnership to jointly deliver a range of health and care support services in Derby. These services are aimed at helping people remain and live independently at home for as long… Read more: Team Up Derby City
  • Medicine Order line Online Ordering form
    We are now pleased to announce that MOL are rolling out the online ordering form to all practices on board with the MOL. Patients can use the online ordering form to order their prescriptions in the same way as phoning or emailing. The benefits of the online form include: The online ordering form is available… Read more: Medicine Order line Online Ordering form
  • Blood Pressure Campaign
    Dear Patients, Getting your blood pressure checked is key to taking control of your health, and it only takes 15 minutes. If you receive an invite to go for a blood pressure check or a request to send in your blood pressure reading from your GP, please do take up the offer. If you are… Read more: Blood Pressure Campaign
  • Village Surgery Coffee Morning
    Thank you to all that participated and supported today’s Macmillan Coffee Morning!! Such an important cause.
  • Macmillan Coffee Morning
    Dear All, We are hosting a Macmillan coffee morning, join us at Village Surgery Friday 29th September 2023 11:30 – 1:30 Everyone is welcome!! #macmillan#CoffeeMorning
  • New Telephone System
    Dear Patients, Please be aware that we are having a new cloud based telephone system installed at Village Surgery on 27th September 2023. We are hoping that there will be minimal disruption to our telephone lines on that day, however, we would like to advise that there may be a 30 min downtime when patients… Read more: New Telephone System
  • New Vacancy Alert
    Social Prescriber Link Worker Vacancy Social Prescribing Link Workers empower people to take control of their health and well-being by taking a holistic approach and connecting people to practical and emotional support in the community and statutory sectors. Officers give people time to focus on their aspirations & goals and help to build active and… Read more: New Vacancy Alert
  • Flu Campaign 2023
    We are now booking our ‘AT RISK’ cohort of patients for their influenza vaccination. We have scheduled a clinic on Saturday 7th September 2023. We will be sending out booking links for this clinic from 8th September 2023. If you do not receive a link but feel that you should be entitled to the vaccination… Read more: Flu Campaign 2023
  • Flu Campaign 2023/24
    Village Surgery patients can start booking into our Flu Clinics from September 2023 onwards. As previously advised, we will not be sending out letters to our patients this year, we will be sending a booking link for all patients who have a mobile phone. If patients do not have a mobile phone, we will contact… Read more: Flu Campaign 2023/24
  • Did Not Attend – Policy (DNA)
    To ensure that Village Surgery is doing everything possible to increase access and capacity for our patients we have initiated our new DNA policy. This policy will come into effect from Monday 14th August 2023. This will aim at decreasing wasted appointments and will encourage patients to contact the surgery if they are unable to… Read more: Did Not Attend – Policy (DNA)
  • New Vacancies Live
    Hi All, We are currently recruiting for some positions at Village Surgery, jump to our ‘Practice Vacancy Page’ for further information!!! Thanks Village Surgery
  • New Email Contact
    Dear Patients, Please be aware that our reception email account has been changed to [email protected] This has been updated on our practice website home page. Please start using this new email account from today. The old account will not be monitored on a daily basis moving forward and an automatic reply has been set up… Read more: New Email Contact
  • Prostate Cancer Screening Clinics Derby City
    People at higher risk of prostate cancer are being urged to visit a local clinic for a screening test and the opportunity to talk to a GP for advice. Prostate cancer is the most common cancer among men, and in particular black men, but there are often no early symptoms so it’s really important to… Read more: Prostate Cancer Screening Clinics Derby City
  • HOT WEATHER ALERT
    We’re likely to see high temperatures over the weekend. It’s vital that you try to avoid getting sunburn. It can increase your risk of developing skin cancer. Read our advice on what to look for when buying and applying sunscreen. http://nhs.uk/Sun
  • Patient Newsletter Summer 2023
  • Practice Vacancy Page
    As a practice we are continually looking at expanding our clinical workforce to ensure that we have a variety of clinicians to meet our patient needs. We have added a clinical job vacancy page to our website with instructions and guidance on how to apply for any pending vacancies. Thank you Village Surgery
  • Computer / System Issues
    Dear Patients Please be aware we are experiencing issues with our network which is affecting our computer systems. Our IT support are looking in to this urgently to rectify. We have been advised this is a national issue. If you require urgent support call 111 or if life threatening call 999. Thank you Village Surgery
  • Weather Update
    Dear Patients, Please be aware that due to the weather we are having to cancel some appointments today or change these appointments to telephone calls. This is due to staff members being unable to make it into site. We are trying hard to ensure we can continue to operate as effectively as possible. If you… Read more: Weather Update
  • Urgent- Telephone Issue
    Please be aware we are experiencing issues with our network which is affecting our phone lines. Calls are not being received in to the practice despite placing calls in the queue. Our IT support and telephone provider are looking in to this urgently. We have been advised this is a national issue. If you require… Read more: Urgent- Telephone Issue
  • PCN Wellbeing Newsletter
  • Telephone Issues
    Unfortunately we have an issue with one of our telephone lines in to surgery. We have raised this issue with our telephone provider and they are working on getting this sorted as quickly as possible. Due to this the phone lines are a lot busier this morning, we apologise for this matter but please be… Read more: Telephone Issues
  • Social Prescribing Service
    What is Social Prescribing? Social prescribing is a service that GP Practice staff can refer you to, to access a range of local, non-clinical services. Recognising that people’s health is determined primarily by a range of social, economic, and environmental factors, social prescribing seeks to address people’s needs in a holistic way. It also aims to… Read more: Social Prescribing Service
  • New Year – Surgery Closure
    Dear Patients, Please be aware that Village Surgery will be closed Friday 30th December 2022 at 6.30pm till Tuesday 3rd January 2023. If you require URGENT medical assistance or advice please call 111. If you require EMERGENCY medical assistance please call 999 or attend the accident and emergency department at RDH. Wishing everyone a happy… Read more: New Year – Surgery Closure
  • Merry Christmas & Happy New Year
    Village Surgery would like to wish all of our patients and staff a very Merry Christmas and a Happy New Year. Thank you for your continued support 🙂
  • Vaccinations – Eligibility
    Please contact the surgery if you meet the below criteria, the reception team can offer you an appointment.
  • Christmas Opening Schedule
    Dear Patients, Please be aware that Village Surgery will be closed on Boxing Day 26th December and Tuesday 27th December 2022. If you require URGENT medical assistance or advice please call 111. If you require EMERGENCY medical assistance please call 999. Have a very Merry Christmas. Kind Regards Village Surgery
  • Staff Shortages / Sickness
    Please be aware that we are experiencing a number of staff sicknesses today and are only able to offer urgent appointment availability. We apologise for any inconvenience this may cause. Kind Regrads Village Surgery
  • Newsletter Winter 2022
    Please see our Winter 2022 newsletter on the link below.
  • STREP A & Scarlet Fever – Guidance for patients/ Parents
  • Accurx Messaging Link
    Dear Patients We have been looking at new ways to contact patients efficiently to ensure that traffic on our telephone system is not increased. We have started contacting patients using ‘AccuRx’ messaging service to schedule appointments for reviews, vaccinations, medication etc. This system allows us to message patients directly and share a link allowing patients… Read more: Accurx Messaging Link
  • Medicine Order Line
    Christmas Ordering Update
  • First Contact PHYSIOTHERAPIST
    Dear Patients, Please be aware that Village Surgery has availability this week with our physiotherapist. If you would like an appointment please contact the surgery. Thank you Village Surgery
  • Urgent – Telephone Line Issues
    Dear Patients We are having technical difficulties this morning with our telephone lines, we are trying urgently to resolve this matter. Please be patient with us while this matter is being resolved. Thank you Village Surgery
  • MOL’s Christmas Update
    Dear Patients Please be aware that if you are due to order medication during the Christmas period (between 19th December and 3rd January), the MOL will accept requests 14 days prior to due date. For example, if medication is due on 26th December, the MOL will accept the request on the 12th December. This does… Read more: MOL’s Christmas Update
  • Access to Records
    Dear Patients Please be aware that the national switch on for prospective full access to medical records online that was intended to come into effect from the 1st November 2022 has been delayed currently. This is due to General Data Protection Regulations and patient safety concerns. Village Surgery will continue to review and offer prospective… Read more: Access to Records
  • Extended Access Appointments
    Extended access appointments will be available from 1st October 2022. These appointments will operate from 6.30pm-8.00pm on Monday and Wednesday and will provide access to clinical care and treatment from pre-booked appointments only. Monday will be telephone appointments and Wednesday face to face appointments. You can contact our reception team in the regular manner to… Read more: Extended Access Appointments
  • COVID Vaccination – Booking
    Dear Patients, Village Surgery are not administering COVID vaccinations currently, if you require a vaccination, or want to find out if you are eligible for the vaccination please follow the link below. https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ Kind Regards Village Surgery
  • Flu Vaccinations – Update
    Thank you to our wonderful patients who attended the surgery this weekend for our flu clinics. We have additional availability for those who were unable to attend this weekend, please contact the surgery and book a slot with the reception team. Additional Clinics currently – Saturday 15th October & Wednesday 19th October 2022 ***Please be… Read more: Flu Vaccinations – Update
  • Flu Campaign 2022/23
    Please see the below guidance for attending our annual influenza clinics this weekend. Clinics – Over 65 patients – Saturday 1st October 2022 At risk patients – Sunday 2nd October 2022 If you are unable to attend your scheduled appointment, please update with the reception team over the next few days. IF YOU HAVE ANY… Read more: Flu Campaign 2022/23
  • 50 to 64 Years – Influenza Update
    Dear Patients, Please be aware that we have received an update from NHS England that 50 – 64 year old are eligible for the influenza vaccination this year, however, we are not permitted to administer the vaccination until 15th October 2022. We have scheduled a Saturday clinic to ensure we can vaccinate as many eligible… Read more: 50 to 64 Years – Influenza Update
  • Medicine Order Line Website Link Updated
    Please see below the link to the Medicine Order Line (MOL) website which has now been updated following the transition to the ICB in July this year.
  • COVID Vaccination Autumn Boosters
    Dear Patients Please be aware that Village Surgery will not be administering the Covid Autumn Boosters this year in practice. We have been advised to direct patients to 119 to schedule their vaccination at Midland House, Derby. Thank you Village Surgery
  • Monday 19th September 2022
    Village Surgery will be closed on Monday 19th September 2022 for the state funeral of Queen Elizabeth II. Should you require urgent medical attention during these times please call 111 or if you have a life threatening emergency call 999. The practice will re-open on Tuesday 20th September at 8am. All patients with a pre-booked… Read more: Monday 19th September 2022
  • Medicine Order Line
    Dear Patients, Please see the below update from the MOLs, this provides useful information with regards to ordering medications efficiently and effectively. Kind Regards Village Surgery
  • GP Appointment Data
    This publication contains data on appointments that have taken place in general practice in England. It contains details on who the appointment was with, mode, appointment status and time between when the appointment was booked and took place. Appointments in General Practice – NHS Digital
  • Flu Campaign 2022
    Village Surgery patients can start booking into our Flu Clinics from August 2022 onwards. As previously advised, we will not be sending out letters to our patients this year, we will be sending a booking link for all patients who have a mobile phone. If patients do not have a mobile phone, we will contact… Read more: Flu Campaign 2022
  • Patient Newsletter – Summer 2022
  • Making the right choice – #Choosewell
  • Hot Weather – Support and Guidance
  • Patient Participation Group
    Are you interested in finding out more about our Practice and the development of health services? Village Surgery is seeking patients to join our Patient Participation Group (PPG). We are looking for members from all sections of the community to attend quarterly meetings to discuss ideas for the Practice and its services to patients. If… Read more: Patient Participation Group
  • Data Protection Notice
    This Practice complies with the UK General Data Protection Regulation 2016 (UK GDPR) and the Data Protection Act 2018 (DPA). We use your Information to provide you with Health Care services and share your information with other organisations        involved in your care.  The practices processes your information under Article 6(1) and Article 9(2)(h) of the… Read more: Data Protection Notice
  • Extended Hours Questionnaire
    From October 2022 Village Surgery will be offering extended hours. We would like to know your preferences on when the appointments are available. Please follow this link to complete a short questionnaire. https://www.surveymonkey.co.uk/r/N6TMY2K
  • NHS App – Support and Guidance
    Please see the above help and support regarding the NHS App and its useful functions Kind Regards Village Surgery
  • Bank Holiday Closure
    Please be aware that Village Surgery will be closed on Thursday 02/06/2022 and Friday 03/06/2022  for the Platinum Jubilee Bank Holiday. During this time if you require URGENT medical assistance or advice please call 111. If you require EMERGENCY medical assistance, please call 999. Kind Regards Village Surgery
  • Derby Blood Clinics and Opening Times
    CLINICS AND OPENING TIMES APPOINTMENT ONLY SITES : COLEMAN  STREET  HEALTH CENTRE COLEMAN STREET DERBY DE24 8NH OPEN FROM 8.00 UNTIL 15.30 MONDAY TO FRIDAY LONDON ROAD COMMUNITY HOSPITAL (FLORENCE NIGHTINGALE ) LONDON ROAD DERBY DE1 2QY OPEN FROM 07.00 UNITL 16.15 MONDAY TO FRIDAY ROYAL DERBY HOSPITAL UTTOXETER ROAD DERBY DE22 3NE OPEN FROM… Read more: Derby Blood Clinics and Opening Times
  • Fraud Alert – sms
    Dear Patients, It has been brought to our attention by Derbyshire CCG that a false Covid sms is circulating to patients in the Derbyshire area. Please see the attached information and share this information with your contacts. Kind Regards Village Surgery
  • Medicine Order Line Update May 2022
    Please see the below update from MOL’s regarding current demand on their service. Kind Regards Village Surgery
  • Bank Holiday Closure
    Please be aware that Village Surgery will be closed on Friday 15/04/22 & Monday 18/04/22 for the Easter Bank Holiday. During this time if you require URGENT medical assistance or advice please call 111. If you require EMERGENCY medical assistance, please call 999. Kind Regards Village Surgery
  • Staff Shortages
    Please be aware we are taking a considerable number of calls at the surgery this morning and are limited with the amount of clinicians that we have in. We will only be offering appointments for urgent matters today. If you are contacting us for non urgent matters please contact 111 or attend the walk in… Read more: Staff Shortages
  • Cancelling Appointments – Patient Guidance
    Village Surgery are looking at new and effective ways for patients to contact the surgery and cancelled scheduled appointments. This process has been created to reduce demand on our telephone system and allow us to utilise valuable appointments that are no longer required. PROCESS If you are unable to attend an appointment or no longer… Read more: Cancelling Appointments – Patient Guidance
  • GP Roles Campaign
    Please see link below to Joined up Care Derbyshire Website where it gives guidance and understanding to the many different roles and resources used in general practice. www.joinedupcarederbyshire.co.uk/about/our-governance-1/gp-practice-health-and-care-staff
  • Ukraine Appeal
    Village Surgery is taking part in the Teams4U Ukraine Appeal and we are encouraging our staff and patients to get involved. Please see the Appeal Poster below for more details, we will be collecting goods at the surgery until lunchtime on Friday 18th March 2022. We will then be taking all items to the Teams4U… Read more: Ukraine Appeal
  • Staff Shortages
    Please be aware that we are experiencing a number of staff sicknesses today and are only able to offer urgent appointment availability. We apologise for any inconvenience this may cause. Kind Regards Village Surgery
  • Staff Shortage
    Please be aware that we are experiencing a number of staff absences today and are only able to offer urgent appointment availability. Please bare with the reception team who are working extremely hard to ensure patient matters are dealt with appropriately. We apologise for any inconvenience this may cause. Kind Regards Village Surgery
  • Sexual Abuse and Sexual Violence Awareness Week.
    Please see the below links to support the NHS with an important campaign – Sexual Abuse and Sexual Violence Awareness. Help after rape and sexual assault – NHS (www.nhs.uk) NHS commissioning » Sexual assault and abuse (england.nhs.uk) Many thanks Village Surgery
  • Cervical Screening Campaign 2022 – Monday 14th February 2022
  • Planning Ahead: My Treatment & Care
    This practical guide includes the information you need to understand how treatment and care decisions are made, how you can plan ahead to ensure you stay in control of these decisions, and who to talk to and share your wishes with.
  • Covid Vaccination Exemptions
    In line with national guidance we are unable to process covid vaccination exemption letter requests directly from patients. The guidance on who is exempt is very strict and needs to be verified before general practice can confirm exemption. If you believe you fall within the criteria for exemption please follow the link below for the… Read more: Covid Vaccination Exemptions
  • Update on wearing Face Masks in Village Surgery
  • Village Surgery – Social Prescriber Service
    Please see the attached document with regards to our new social prescriber service that is available to Village Surgery patients for non clinical matters. Naoise is adapting this role to ensure that patients receive a positive and effective service saving on valuable clinical time. Kind Regards Village Surgery
  • Patient Participation Group (PPG)
    Are you interested in assisting the practice for the benefit of patients? Please follow the links below for more information.
  • Flu Vaccination Invites
    Dear Patients, Please be aware that we are contacting our patient via sms to book their Flu vaccination at Village Surgery. We are booking patients that fall into the At risk criteria and patients aged 50 to 64 years old. If you receive an sms but already have an appointment schedule please disregard the message.… Read more: Flu Vaccination Invites
  • Staff Shortages
    Please be aware that we are experiencing a number of staff sicknesses today and are only able to offer urgent appointment availability. We apologise for any inconvenience this may cause. Kind Regards Village Surgery
  • Covid Bookings – Links and messages sent to all patients
    Dear Patients, We have been sending out links and invites to allow our patients to book in to the Covid Vaccination programme at Village Surgery. This is inline with government guidance to ensure that vaccinations are available to all of our patients. Please be aware that Village Surgery will continue to send these messages to… Read more: Covid Bookings – Links and messages sent to all patients
  • NHS 111 British Sign Language Service
  • Covid Clinics – Village Surgery
    Dear Patients We are trying to generate as much availability as possible to vaccinate our patients at Village Surgery. Please be aware that all vaccinations at Village Surgery are Pfizer vaccines as that is what we have been licence to administer. If you require a different vaccine you can contact 119 and book an appointment… Read more: Covid Clinics – Village Surgery
  • Merry Christmas
    All of the staff at Village Surgery would like to wish our patients a very Merry Christmas and a Happy New Year. We are hoping that 2022 will be a better year for everyone. Thank you all for your continual support Kind Regards Village Surgery
  • COVID Clinics at Village Surgery
    Please see the below guidance for attending our over COVID Clinic on Tuesday 28th December 2021. IF YOU HAVE ANY COVID 19 SYMPTOMS PRIOR TO YOUR APPOINTMENT PLEASE DO NOT ATTEND THE SURGERY DURING THIS TIME. PLEASE CONTACT THE SURGERY AND THE RECEPTION TEAM WILL RE-BOOK YOUR APPOINTMENT. Due to COVID – 19 restrictions Village… Read more: COVID Clinics at Village Surgery
  • Covid-19 Vaccinations Given Abroad
    Covid vaccinations given abroad: We have had a number of queries re covid-19 vaccines given abroad and them not showing on the NHS app. Whilst we can add these to our clinical computer system this does not link to the NHS App. NHS Digital have released this information to help patients in this situation, please… Read more: Covid-19 Vaccinations Given Abroad
  • Waiting after Covid-19 vaccination
    Up until now, people receiving the Moderna or Pfizer vaccines have been asked to wait for 15 minutes before leaving the vaccination centre. Due to the Omicron variant, and given the very low rate of anaphylaxis, the 15-minute wait has been suspended. Find out more: https://bit.ly/3esqyqx
  • Covid Booster Vaccine
    In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a Covid-19 booster vaccine by the end of the year, with the aim to protect the population against the Omicron variant. Anyone aged 18 and over and who had their vaccination at least 61 days ago is… Read more: Covid Booster Vaccine
  • Sick Notes from GP – Taking Sick Leave
    The Government have announced that from 17th December employees can self-certify sickness until 28 days (4 weeks) of absence.  This continues until 26th January 2022 when the 7 day self certification period recommences.  This is to try and ease the burden on GP Surgeries as they are asked to prioritise the Covid Vaccination Programme. Please… Read more: Sick Notes from GP – Taking Sick Leave
  • Christmas Eve & New Year Eve – Opening times
    Dear Patients, Please be aware that Village Surgery will be closed on Christmas eve and New years eve From 4pm. If you require URGENT medical assistance or advice please call 111. If you require EMERGENCY medical assistance please call 999. Have a very Merry Christmas & a Happy New Year. Kind Regards Village Surgery

IF YOU ARE ASKED TO ATTEND VILLAGE SURGERY PLEASE ENSURE THAT YOU ARE WEARING A FACE MASK.