We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 7th May 2020. Electronic prescriptions help save the NHS money. You will receive your prescriptions in the same way as you do now. Read more about EPS on the NHS website https://digital.nhs.uk/services/electronic-prescription-service
As of Monday 15th July 2019 the Surgery will no longer be accepting written requests from patients. Pharmacies will no longer be able to order prescriptions on behalf of patients.
You will have to find another method of ordering your medications.
There are 2 available options of how to order your medication:
1 – Telephone the Medicines Order Line service – 0115 855 0260, open 8am-4pm Monday – Friday (excluding bank holidays). When ordering your prescriptions through the Medicines Order Line your prescription will still get sent to the pharmacy of your choosing or will be available to collect from reception. Please click here to view and download the leaflet.
2 – Online – you can register for online services and request your prescriptions online. If you wish to order your medication through Online Services then please come in to the Surgery and speak to a member of the reception team, please make sure you have some photo I.D with you. We will give you the website information, a user name and password that you can use to order your repeat medications. When ordering your prescriptions through Online Services your prescription will still get sent to the pharmacy of your choosing or will be available to collect from reception.
Please remember that 48 hours are required to process repeat prescriptions, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
The prescription has to be signed by a doctor and we are therefore unable to provide repeat prescriptions ‘on demand’.
The doctor will need to see you to review your medication from time to time.
Prescription Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.00
- 12-month prepayment certificate (PPC): £104.00
- 3-month PPC: £29.10
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website