Village Surgery Recall Process

Village Surgery have reviewed its processes with regards to patients annual reviews for different ailments (e.g. Asthma / COPD / Diabetes etc) over the last few weeks and have decided that a new policy will be implemented in the management of annual reviews.

Patients will be contacted to be reviewed on the month of their birth moving forward and will receive 1 letter from the practice to advise patients to contact the surgery and book in for reviews.

Due to this new process being implemented patients may feel they have to wait slightly longer for the next review, if you are having any difficulties or feel that you need a review prior to this please contact the surgery on 01332 414 944 and speak to a member of the reception team who will signpost you to a Clinician/Nurse for discussion or care if required.

***During the C-19 Crisis reviews will be completed over the phone by a clinician or member of the nursing team***

IF YOU ARE ASKED TO ATTEND VILLAGE SURGERY PLEASE ENSURE THAT YOU ARE WEARING A FACE MASK.